Privacy Policy
Last updated: 2026-02-02
Overview
We are committed to data protection in Egypt. This policy explains how we collect, use, and safeguard your information. For questions or to exercise your rights, contact our data officer at info@craftdigital.space or +20 2 2736 1234.
Data Collected
We collect: contact information (name, email, phone) submitted via forms; workshop and course registrations; IP address and basic server logs for security and analytics; and any other information you voluntarily provide. We do not collect payment data on this website — payment processing is handled by third-party providers.
Legal Basis
We process your data based on: (1) your consent when you submit forms or opt in to communications; (2) performance of a contract when you engage our services; (3) our legitimate interests in improving our website and services, subject to your rights. Where required by applicable law (e.g. GDPR), we will obtain explicit consent before processing.
Usage
Data is used for responding to inquiries, delivering requested services, improving our website and offerings, and sending marketing communications only with your consent. We do not use your data for automated decision-making or profiling.
Cookies
We use essential cookies for core functionality (e.g. session management, cookie consent preference). We may use preference cookies to remember your settings. No tracking or advertising cookies are used. Cookie duration: session cookies expire when you close the browser; consent preference is stored for up to 12 months. You can disable cookies in your browser settings, though some features may not work correctly. See our Cookies page for details.
Data Retention
We retain your data only as long as necessary for the purposes described in this policy. Contact form submissions and inquiry data are typically retained for up to 3 years unless a longer period is required by law or for ongoing service relationships. You may request deletion at any time.
Sharing
We do not sell your data. We may share with trusted partners only when necessary for service delivery (e.g. hosting, email delivery). We do not share with third parties for marketing. If data is transferred outside Egypt, we ensure appropriate safeguards are in place.
International Transfers
Our primary operations are in Egypt. If we transfer data to service providers in other countries, we ensure adequate protection through contractual clauses or other mechanisms required by applicable law (e.g. GDPR for EU users).
Security
We maintain technical and organizational measures for data safety, including secure storage, access controls, and encryption where appropriate. We regularly review our practices to protect against unauthorized access, loss, or misuse.
Your Rights
You have the right to access, correct, or delete your information; restrict or object to processing; and receive a copy of your data in a portable format. To exercise these rights, contact our data officer. We will respond within 30 days. You may also withdraw consent at any time where processing is based on consent.
Complaints
If you believe we have not handled your data properly, you may lodge a complaint with the relevant data protection authority in your jurisdiction. For users in the EU, you may contact your local supervisory authority. We will cooperate with any investigation.
Minors
Our services are not directed at individuals under 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us and we will delete it promptly.
Contact Data Officer
For privacy questions, to exercise your rights, or to report a concern, contact our data officer at info@craftdigital.space or +20 2 2736 1234.
Security visuals
Data stewardship
Data Stewardship
Clear handling of project information.
Secure Archives
Encrypted storage for studio assets.